Privacy

WE RESPECT THE PRIVACY OF EVERY INDIVIDUAL WHO VISITS THIS SITE

This Privacy Policy (hereafter referred to as "Policy") explains how www.hotel-karavostasi.gr (hereafter referred to as the "Website") and any mobile applications that we may issue collect and process personally identifiable information. You may choose to submit Personal Information (such as your name, address, e-mail address and telephone number) to us at several different points on our Website. We collect, use and disclose Personal Information for business purposes only unless otherwise set out herein. We will not share this information in ways different from what is disclosed in this Policy. If you have any questions about this Policy or the Website, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

WHO IS COLLECTING YOUR INFORMATION

Karavostasi Beach Hotel (hereinafter referred to as "Hotel") and the Website are owned and operated by the company Karavostasi Tourism Enterprises S.A. with distinctive title Karavostasi A.E. (hereinafter referred to as "Company"), registered in Perdika, Thesprotia, Greece. This Policy applies only to data collected on the Website or from other sources when you visit the Hotel. The Company is the sole owner and Data Controller of the information collected in accordance with the legislation on data protection (Regulation (EU) 2016/679) – hereinafter referred to as "GDPR Regulation") and the present Policy.

LINKS

The Website contains links to other sites whose privacy policies may differ from those of the  Hotel which we recommend you carefully review and consider. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our Website.

WHAT INFORMATION WE COLLECT

Personal Information from the Website is gathered in two ways: (1) indirectly, i.e., certain Website information about you, such as domain name, IP address, browser type and page views, mobile device ID and type, and geolocation which is collected through our Website's technology to provide certain functionality to you, to remember you when you return, to customize our Website to your preferences and manage content, and compile statistics about Website usage; and (2) directly, when (a) you voluntarily submit Personal Information such as, first and last names, addresses, email address(es), phone numbers, birth dates, marital status, number of children and their ages, social network and ‘handling’ data, preference information, or survey answers/opinions, in connection with various marketing and promotional activities, surveys or contests conducted on the website and  (b) when you register to become a user of the Website we will collect the password and security question/answer. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used either in this Policy or separately at the point at which the information is collected if not described in this Policy.

RIGHT NOT TO PROVIDE INFORMATION

In certain jurisdictions, you may have the right not to provide Personal Information. However, if you elect not to provide such information, you may not be able to utilize certain services.

DATA RETENTION AND DISPOSAL

The Company keeps customer information for as long as is necessary for business purposes, or as legally required by appropriate European Union Law, Member State Law or rules established by national regulatory bodies. Retention periods vary depending on the type of information and how it is used.  The criteria we use to determine the appropriate retention periods include:

  • How long we have a relationship with you and provide services or products to you.
  • Whether there is a legal, contractual or similar obligation that requires us to keep your information for a certain period of time.
  • Whether you have consented to retention of your information for a longer period of time.
  • Whether the personal information is sensitive.

When we no longer need to use or retain your personal information, records, both physical and electronic, are destroyed.

COOKIES/ONLINE TRACKING

Some information that we collect about you is collected passively through the use of "cookies." Cookies are small files of information, which save and retrieve information about your visit to the Website - for example, how you entered and navigated our Website, and what information was of interest to you.

Please read our cookie policy for more information.

DO NOT TRACK SIGNALS

Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed in the cookies policy (e.g., by disabling cookies). Please note that the Company does not collect, and is not aware of third parties that collect, from users of the Website personal information about users’ online activities across third party websites.

CLEAR GIFS, PIXEL TAGS AND OTHER TECHNOLOGIES

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

THIRD PARTY ANALYTICS/TRACKING

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our services. We use these tools to help us improve our services, performance and user experiences. These entities may use cookies, tracking pixels and other tracking technologies to perform their services. We do not share your personal information with these third parties.

AUTOMATED DECISION MAKING AND PROFILING

Automated Decision Making refers to a decision which is taken solely on the basis of automated processing of your personal data. This means processing using, for example, software code or an algorithm, which does not require human intervention.  As profiling uses automated processing, it is sometimes connected with automated decision making. Not all profiling results in automated decision making.  The Company does not use any automated decision making or profiling in its business processes.

ACCESS, CORRECTION, AND CHOICE

You have choices about the collection, use, and sharing of your personal information, including:

  • Deletion: You can request that we erase or delete all or some of your personal information (e.g., it is no longer necessary to provide services to you).
  • Change or Correct: You can review and edit your personal information by logging onto the Site and visiting your account.  Please note that personal profile information supplied by you at the Site can be accessed by you online at any time and at no charge.
  • Object to or Restrict Use: You can request that we stop using some or all of your personal information or restrict our use of your personal information.
  • Access and/or Take: You can request a copy of your personal information.
  • Marketing: Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking the unsubscribe link at the bottom of the email.
  • Withdrawing Consent: If we have collected or processed your personal information with your consent, you may withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information based on other lawful processing grounds.

If you request access, correction, amendment or deletion of your Personal Information and you have more than one account with us, you will need to instruct us on each account separately. Reasonable access to Personal Information will generally be provided within thirty (30) calendar days at no cost to you, subject to limited exceptions prescribed by law or excessive requests.

For your protection, we may need to verify your identity before fulfilling your request.  Please note that we may need to retain certain information for record keeping purposes or to complete transactions that occurred prior your request.  We will also retain your personal information if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security and prevent fraud & abuse. We aim to keep our information about you as accurate as possible. If you would like to access, update, review or change the details you have supplied us with, please contact us as set out below.

HOW WE SHARE YOUR INFORMATION AND WHO WE SHARE IT WITH

During the course of business, we may disclose, transfer or otherwise make available Personal Information to our affiliates and third-party service providers who have been legally contracted to provide services on our behalf, and are prohibited from using it for any other purpose.

PUBLIC FORUMS

The Website may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information you disclose in a public forum will be available to other visitors to our Website or other users of the Apps. To the extent you disclose your Personal Information in public forums, the use of the information by third-parties will not be subject to this Policy.

PROTECTING CHILDREN

The Company is mindful of the privacy of children as they merit specific protection with regard to their personal data, as they may be less aware of the risks, consequences and safeguards concerned and their rights in relation to the processing of personal data. For these reasons, promotions activities by  the Company addressed to children always receive specific attention and protection. If you believe we might have any information from or about a child under 16 (apart from the data for reservation purposes), please contact us.

HOW TO ACCESS AND UPDATE USER INFORMATION

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking the unsubscribe link at the bottom of the email or contacting customer care.

We aim to keep our information about you as accurate as possible. If you would like to access, update, review or change the details you have supplied us with, please contact us

HOW WE ENSURE THE SECURITY OF YOUR DATA

We have implemented technical, physical and administrative measures, as well as policies and procedures designed to safeguard your Personal Information from unauthorized access, use, disclosure, modification or destruction and will continue to update these measures as new technology becomes available.

CHANGES TO OUR PRIVACY POLICY

This privacy policy is effective as of January, 2022. If we make any changes to our Policy, we will post the updated Policy to the Website, provided on an updated homepage link, and may post it to other places we deem appropriate.

We will use Personal Information in accordance with the GDPR Regulation Policy under which it was collected.